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Privacy Policy for Life In Style Limited and Health.net.au

Life In Style Limited is committed to protecting user’s privacy and we have prepared this Privacy Policy to describe to users our practices regarding the Personal Data we collect from users of our services.

Who are we and how to contact us?

Life In Style Limited has its head office at:

Wiverton Hall, Bingham, Nottinghamshire, NG138GU.

Life In Style Limited is registered in England 8515657.

If users would like to contact us for any reason, please email us at team@health.net.au and we will do our best to answer user’s questions.

1.    Information collected from Life In Style Limited  website users?

        How Life In Style Limited collect Personal Data /  Use of Cookies, and...

        Personal Data that Life In Style Limited collect from users about others

2.    How will Life In Style Limited use the information collected?

3.    Life In Style Limited policies restricting the sharing of user’s Personal Data with other  companies

4.    Policies regarding marketing messages and maintaining user’s up-to-date personal data

5.    Affiliated, associated and linked websites

6.    Content from social media, social commerce and other third party websites.

7.    Where Life In Style Limited process user’s data and keeping it totally secure

8.    Access to collected Personal Data

9.    Inquiries and concerns regarding Life In Style Limited’s Privacy Policy

10. Amendments to Life In Style Limited’s Privacy Policy

1)  What information do we collect from users?

As a part of our services within Health.net.au, Life In Style Limited collects Personal Data and Anonymous Data from users when users visit our sites or when users send us information or communications. "Personal Data" means data that allows someone to identify users, including, for example, user’s name, address, telephone and mobile numbers, e-mail address, as well as any information about users that is associated with or linked to, or could be linked to, any of the foregoing data.

"Anonymous Data" means data that is not associated with or linked to user’s Personal Data.

Anonymous Data does not permit the identification of individual persons and we gather Personal Data and Anonymous Data, in the processes described below.

1.1 How we collect Personal Data

Life In Style Limited collect Personal Data from users, such as user’s name, contact details, country of residence, zip code or post code, gender, and/or birth date when users register on one of our sites or when users choose to use the various services we provide on our sites. We also collect other types of Personal Data that users provide to us voluntarily, when, for instance, users make a purchase, respond to surveys and questionnaires, or enter a competition. If users provide us feedback regarding our sites or services via e-mail, we will collect user’s name and e-mail address in order to send users a reply.

In order to improve our services to users, we may ask users to voluntarily complete confidential surveys. We do not ask users to provide us any personally identifiable data in association with these surveys although we do associate user’s responses with Personal Data. If users do not wish to participate in a survey, however, simply decline to participate when asked.

1.2 Cookies

“Cookies” are small pieces of information that a website sends to user’s computer’s hard drive while users are viewing a website. Life In Style Limited uses cookies to provide users with a more personal and interactive experience on our sites. Users have the ability to accept or delete cookies, but please be aware that for some parts of our site to work, users will need to accept cookies. If you wish to read more information about cookies please visit the following website:  www.allaboutcookies.org.

As a result of recent revisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 which relate to the notification and use of cookies we are currently working towards implementing the new requirements in line with guidance provided by the Information Commissioner's Office.

1.3 Personal Data That We Collect from Users Regarding Other People

If users decide to invite a friend or family member to join any of our services, we will collect user’s name and e-mail address as well as user’s friend or family member e-mail address in order to send their e-mail. Life In Style Limited will always ask user’s permission to mention user’s name when contacting user’s friend or family member.

This information is used once only and is not saved in our database, unless they have entered a competition or other promotion in which case their e-mail address is stored only for that purpose. If users decide to invite a friend or family member to become involved we will collect and save their e-mail address into our database, along with their contact preferences, as we would for anyone who registers on our sites.

2) How will Life In Style Limited use the information collected?

Life In Style Limited uses user’s Personal Data to provide users with a customised Web experience and to provide services to users. Such services include sending users marketing messages if users have given us permission to do so, processing user’s answers to quizzes and other competitions, and sending electronic newsletters and promotional e-mails to users. We also use Personal Data for customer service messages, and to notify users about updates to our services and to respond to user’s requests.

We may create Anonymous Data records from Personal Data by excluding information (such as user’s name) that makes the data personally identifiable to users. We use this Anonymous Data to perform statistical analyses of users' aggregate behaviour so that we may enhance the content of our services and improve site navigation. Life In Style Limited reserves the right to use and disclose Anonymous Data to third parties at its discretion, in aggregate form.

If users elect to receive communications from us we may periodically send users free newsletters and e-mails that directly promote the use of our sites or the purchase of our products or services and may contain advertisements for third parties.

3) Life In Style Limited policies regarding restricting the sharing of user’s Personal Data

Except as otherwise stated in this Privacy Policy and in our Privacy Notices where users give us user’s consent, we do not sell, trade, or rent the Personal Data collected from our services to third parties.

However, we will share user’s Personal Data with our third party suppliers who need to process user’s data in order to fulfill user’s request, such as to charge user’s credit card (when authorised by users), fill user’s order, and deliver electronic newsletters and promotional e-mails. These third parties are required under contract not to use user’s Personal Data other than to provide the services requested by Life In Style Limited and to guarantee to our satisfaction that they have sufficient processes in place to ensure the security of user’s data whilst it is in their care.

Users expressly consent to the sharing of user’s Personal Data with our contractors and third party service providers for the purpose of providing services to users.

If users send a genuine testimonial or comment to us, it is affirmed that we may post it on our site or use it in our own advertising materials. Life In Style Limited will attribute the provided testimonial to users by posting only the user’s first and last initial or user’s first name and last initial next to user’s testimonial on our site or advertising materials, if provided.

Regardless of any choices users make regarding user’s Personal Data, Life In Style Limited may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of Life In Style Limited or users of our services.

If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding user’s Personal Data as described in this Privacy Policy and the terms under which users submitted user’s data.

If users provide Life In Style Limited with user’s contact details and agree to receive promotional messages, we may share user’s details with our affiliates or third-party businesses that offer goods or services that we believe may be of interest to our customers. Many customers appreciate the offerings they receive from such third parties; however, we allow users to opt out at any time of having user’s Personal Data shared with affiliated or unaffiliated third parties for the purpose of sending users relevant information.

4) Policies regarding marketing messages and maintaining user’s up-to-date personal data

Life In Style Limited offer users choices regarding the collection, use, and sharing of user’s Personal Data. When users register on one of our sites or respond to one of our communications or offers, we will ask users if users want to receive future communications from us. Users may indicate consent to receipt of these communications by entering user’s personal details and choosing what information users would like to receive, or by not ticking the opt-out box provided.

If users decide to stop receiving further communications from us, users will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail users receive or, on some of our sites, by going to “Edit My Profile or “My Account” after users have logged in.

Despite user’s indicated communication preferences, we may send users notice of any updates to our Terms of Use or Privacy Policy.

If users are contacting Life In Style Limited by email or by post, please be sure to include user’s full name and address in user’s opt-out request, in order to allow us to process user’s request for any changes to user’s preferences.

Note that we may retain changed or deleted information in our archives, but we will not keep it longer than is necessary.

5) Affiliated, associated and linked websites

Except as otherwise expressly provided in this Privacy Policy or on this website, only Life In Style Limited and its affiliates collect Personal Data through the services provided solely by Life In Style Limited; this Privacy Policy applies only to the use and disclosure of Personal Data that we collect while users use our services.

When users click on advertisements or links on Life In Style Limited sites, users will leave that site and go to another site. During this process, a third party (including a third party advertising service that may provide services to an advertiser) may collect Personal Data or Anonymous Data from users, such as the URL users just came from, the URL users go to next, user’s browser type, and user’s IP address. Life In Style Limited’s display of advertisements or links to any other company or site is for user’s convenience and does not signify our endorsement of such company or site (or the contents of the site). Life In Style Limited have no control over, Life In Style Limited do not review, and Life In Style Limited’s Privacy Policy does not apply to, these other companies, sites, or content, or to any collection of data after users click on an advertisement or link to a third party.

6) Content from social media, social commerce and other third party websites.

Life In Style Limited work with trusted third parties, including social network sites like Facebook, and with application developers who specialise in social media so we can connect to user’s social networks. Other social networks we use include Pinterest, instagram, Twitter, Skramblr.com, MySpace and YouTube. All of these companies operate Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products and services among members of user’s social networks and to allow users to share product and service interests with friends in user’s network.

Life In Style Limited cannot control how user’s data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on user’s social networking sites to make sure users understand the information they are sharing. If users do not want a Third Party Site to share information about users, users must contact that site and determine whether it gives users the opportunity to opt-out of sharing such information. Life In Style Limited is not responsible for how these third parties may use information collected from or about users.

7) Where is user’s information processed and how do we keep user’s Personal Data secure?

User’s Personal Data may be processed both in and outside of user’s own country. When users submit user’s details and in whichever country users are situated users agree to the data being transferred to the UK and processed under the terms of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If users are not in agreement please do not give us user’s personal details.

Life In Style Limited may need to transfer user’s data outside the UK (and possibly to places outside the European Economic Area) and by using Life In Style Limited sites, or responding to our communications, users consent to us transferring any such data in this way.
Any company, whether inside or outside the EEA, to whom Life In Style Limited transfer data is contractually bound to protect user’s Personal Data.

Life In Style Limited and affiliates are committed to protecting the security of user’s Personal Data. Life In Style Limited use a variety of industry-standard security technologies and procedures to help protect user’s Personal Data from unauthorised access, use, or disclosure.

On Life In Style Limited sites, when collecting user’s credit card information for online purchases, Life In Style Limited enables the use of Secure Sockets Layer (SSL) technology and industry-standard secured-server transactions that encrypt user’s Personal Data. To verify that users have a secure server connection, always look for the locked padlock symbol at the bottom of your browser window or the HTTPS-prefix in the URL.

Life In Style Limited uses other industry-standard electronic processes of protecting user’s Personal Data. Life In Style Limited store Personal Data securely behind a firewall designed to prevent any unauthorised access to our servers. Life In Style Limited may also require users to enter a password to access or update user’s account information. In addition, Life In Style Limited protects user’s Personal Data from unauthorised physical access by storing user’s Personal Data in a controlled facility.

Except as provided elsewhere in this Privacy Policy, Life In Style Limited limits access to Personal Data in electronic databases to those persons (including employees and contractors) in Life In Style Limited’s business who have a genuine need for such access and those persons are under contract to keep user’s data secure.

Even though Life In Style Limited has taken significant steps to ensure that user’s Personal Data is not intercepted, accessed, used, or disclosed by unauthorised persons, users should know that Life In Style Limited cannot completely remove any security risks associated with transmission or storage of Personal Data.

8) Access to collected Personal Data

Users are entitled to see the information held about users and users may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If users wish to see the information Life In Style Limited hold about users, please contact us in writing:

The Personal Data Protection Manager

Life In Style Limited

Wiverton Hall, Bingham, Nottinghamshire, NG138GU

Life In Style Limited are legally entitled to charge a fee of £10 to meet our costs in providing users with details of any information we hold about the inquiring user. Life In Style Limited are also obliged to request users to provide identification so that we can be confident that users are legally entitled to receive the requested data.

9) Inquiries and concerns regarding Life In Style Limited’s Privacy Policy

Life In Style Limited welcomes user’s comments or questions regarding this Privacy Policy. Please e-mail us at: team@health.net.au.

Dispute Resolution

If users believe that Life In Style Limited has not adhered to this Privacy Policy, please contact us by e-mail at team@health.net.au. We will do our best to address user’s concerns. If users feel that user’s complaint has been addressed incompletely, we invite users to let us know for further investigation.

10) Amendments to this Privacy Policy

Life In Style Limited may amend this Privacy Policy from time to time. If Life In Style Limited make material changes in the way Life In Style Limited collect, use, or share user’s Personal Data, Life In Style Limited may notify users by sending users an e-mail to the last e-mail address users provided to Life In Style Limited, by writing to user’s last known postal address and/or by prominently posting notice of the changes on Life In Style Limited websites. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following Life In Style Limited’s posting of notice of the changes on any of our websites.

These terms were last updated April 2014

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